Privacy Policy
Last updated: 11 June 2025
This Privacy Policy explains how Foleya Mountain Resort collects, uses, stores and protects your personal data when you visit our website, make a reservation or use our services.
Scope
This policy applies to data collected through https://foleyahotel.com.tr, contact forms, phone/e-mail communication, online reservation channels and on-site services.
Information We Collect
- Contact details you provide (name, e-mail, phone, address)
- Reservation preferences and stay history
- Technical data such as IP address, device and browser type
- Cookie and analytics data (see our Cookie Policy)
How We Use Information
- To confirm and manage your reservation
- To provide guest services during your stay
- To respond to your questions and requests
- To comply with legal and accounting obligations
- To improve website performance and user experience
Data Retention
We retain personal data only for as long as necessary for the purposes described above and as required by applicable law. When retention is no longer required, data is deleted, destroyed or anonymized.
Data Security
We implement administrative and technical measures including access controls, secure servers and staff training to protect your data against unauthorized access, loss or misuse.
Third-Party Services
We may use trusted third-party providers for payment processing, e-mail delivery, analytics and hosting. These providers process data only on our instructions and within the scope of applicable contracts.
Your Choices
You may request access, correction or deletion of your personal data, withdraw consent where processing is consent-based, and manage cookie preferences through your browser settings.
Contact
For privacy-related questions, contact us at info@foleya.com.tr or +90 (462) 280 61 61.